Select files and folders from the list that appears to remove any invalid characters.Īfter appropriately renaming a file, it should automatically upload within a few minutes. Windows: Right-click on the OneDrive icon in the taskbar, then click 'Tap or click for more info.' Be careful to check for and remove any spaces at the beginning and end of the name. Rename the file by double-clicking its name and pressing Return after making changes. Click the magnifying glass to the right of a file name to open it in the Finder. Mac: Click the OneDrive icon located in the menu bar (top right of the screen), then select 'View sync problems.' A window will open with a list of invalid files. Remove any invalid characters from the file names and paths: Example of a valid file path on Windows: C:\Users\username\Pictures.

In addition, file paths that are longer than 400 characters will not upload.

These errors are indicated by a red 'X' icon next to the file name. CauseĬertain special characters are not supported by OneDrive for Business, which will cause sync errors. This article applies to OneDrive for Business on Mac and Windows. When adding files to OneDrive for Business, a sync error appears.